Boss Like You Mean It

Boss Like You Mean It

Boss isn’t just a job title, it’s a sacred duty. “I don’t want my people to work overtime! But it keeps showing up on every payroll.” “My manager is embezzling. It didn’t matter so much when cash flow was good, but now it’s really hurting us.” “My receptionist is...
The Gentle Art of Getting What You Want

The Gentle Art of Getting What You Want

What if getting our way wasn’t a confrontational process? What if negotiation wasn’t something to fear? Let’s start with the assumption that the person on the other side of the table is, in general, a reasonable human. Let’s presume that they have some goal in mind...